If the import fails and does not respond after a few minutes, or it announces that “ Import failed”, your PHP configuration limits are too low to complete the process. Please contact your Web host and ask them to increase those limits follow this minimum:
max_execution_time 300
memory_limit 128M
post_max_size 256M
upload_max_filesize 256M
Customizer.dat cannot be imported
In some rare cases you may see this message:
Import Failed
Whoops, there was a problem importing your content.
An error occurred while fetching file from: https://yoursite.com/wp-content/themes/dinery/includes/demo-import/customizer.dat! Reason: 403 - Forbidden.
This can be easily fixed with the manual import. Navigate to Appearance -> Import Demo Data and find Switch to Manual Import link. Select demo-content.xml for Import Content, widgets.wie for Import Widgets and customizer.dat for Import Customizer. These files usually located in the theme folder inside includes/demo-import folder. Once selected click Continue & Import button and wait until demo import is finished.
2. Logo image is broken
Sometimes your logo may not render properly and show a broken image icon instead. This issue is often related to an HTTP protocol conflict. When you set your Site Address URL and WordPress Address URL at Settings -> General as a https://website.com you need to re-upload your logo in Customizer or Elementor and save it again.
3. Theme Requirements
Greetings,
In order for the theme to function properly on your site, we recommend your host supports:
You must be running WordPress 5.0 or higher. It is recommended to be on at least PHP 5.6 and more preferably PHP 7.4+ (WordPress recommends PHP 7.4 at minimum).
Below is a list of items you should check to make sure your host can comply with.
Check to ensure that your web host has the minimum requirements to run WordPress.
Always make sure they are running the latest version of WordPress.
You can download the latest release of WordPress from the official WordPress website.
Always create secure passwords for FTP and Database.
