Okay
  Public Ticket #1843145
Mailchimp signup not working
Closed

Comments

  • WillGoad started the conversation

    Hi there!

    I’ve been using your the default plugin you reccomend to allow users to signup however when people enter their email it doesn’t subscribe them.

    I got the official mailchimp plugin and that didn’t seem to work and the signup button isn’t as nice

    I checked the error log and it kept coming up with the email is already subscribed.

    Strangely @SipReadRepeat.com emails did work so perhaps it’s blocking all other emails.

    I’m not on the latest version of the theme so perhaps that is affecting it?

    I’m scared if I update the theme I’ll loose all my settings.


  • [deleted] replied

    Hi,

    First of all, I'm really sorry have taken long time to reply you due to the weekend.

    Please consult here: https://mailchimp.com/help/troubleshooting-the-embedded-signup-form/

    Regards,